Employee satisfaction surveys are often not well received. Typical Employee Satisfaction Surveys, whether conducted by Management, HR Department, or outside agency typically consist of a series of canned questions to be answered on a numeric scale.  Questions may, or may not, be relevant to employees and can often miss issues critical to operational efficiency and employee satisfaction and retention.  The format of most surveys make them an annoyance to employees who have little input on what factors are surveyed and even less input on how results are reported or issues are addressed.  

GoXL  Strategies

Real Time Dynamic Monitoring

Our "Real Time" Employee feedback service is GoXL's version of the standard Employee Satisfaction Survey.  However, we have a different, and we believe a more effective approach.  First, rather than canned questions, or those devised only by Management or HR, GoXL develops a custom survey integrating input from both management and employees. This creates a more relevant survey that enhances employee participation and acceptance.  In order to maximize employee frankness, their confidentiality is enhanced via direct, anonymous e-mail feedback directly between employees & GoXL. If specific issues arise, GoXL offers consultation via email with select employees to offer strategies to self-resolve a range of issues.  In addition, instead of a mere one-time survey, periodic email contact is made which includes follow-up questions as well as offering employees the chance to bring to light any new or unresolved ongoing issues that adversely affect individual or organizational effectiveness.

Typical Job Satisfaction Surveys